Policies

Return Policy

You may return any item you are dissatisfied with within 30 days of purchase, for a full refund, minus shipping. We would prefer that you come visit us again as a happy customer, knowing that if you are not satisfied with whatever you purchase from us, that you can return it and get your money back. Please contact us for information on returning a product prior to doing so.

 

Back Order Policy

Our purchasing department is second to none in the industry. Our systems control back orders and keep them to a minimum for your convenience. Customer satisfaction is our primary goal. If an item you purchased is backordered, we will contact you with further instructions.

 

Shipping Policy

Orders will be shipped within the contiguous USA only.

Most Items will ship within 2 to 3 weeks. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer. 

 Items will usually ship by FED EX or UPS ground services.

* Freight carriers provide Curbside Delivery Only. Inside delivery and setup ARE NOT included.
Some carriers do provide this service for an additional fee. Please inquire in advance about these special services

There is NO SHIPPING CHARGED on orders $100 and over from the same manufacturer..  

If you would like expedited shipping, please contact us for a shipping quote. 

 

Damaged Goods Policy

Please contact the package carrier (UPS, FedEx, or USPS) and file a claim using the package tracking number. All claims must be filed with the carrier.